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Feel - Felt - Found

When you are talking to a potential client, a potential team member, or anyone else that is giving you resistance on your way to your WAHM goal, the feel - felt - found method will help you get from a no or maybe to a yes.

Feel

Everyone wants to be understood. When your potential customer or client or hostess raises an objection like, “I don’t know if I want to host because no one has money.” They are telling you they are scared. Your job (if you want to get to YES) is to start by making the person you’re talking to feel understood. The easiest way to do that is to say, “I understand how you feel.” Make sure to repeat back their fear in different words, that way if you misunderstood they can correct you!

Felt

Next, make your prospect feel less alone in the world. When people tell you what they are afraid of they feel vulnerable. When anyone feels vulnerable that feeling is a lot like lonliness. After you know you understand and have told them you know how they feel say, “I felt the same way….” This tells your prospect that you weren’t born a rockstar of sales. Instead of feeling like they are talking to someone who doesn’t understand (they may think your business is easy for you) they now know they are talking to someone who understands then and has been in the same place! Now they are ready to listen.

Found

After you say “I felt the same way…” you just follow up with “…but what I found is…” and put your objection blocker on the end of that phrase. Found is the most important because after feel and felt, you now have their attention and the hostess feels connected to you. Making your found count will close the sale.

Example

Hostess: I would love to make a part time income but don’t know how to sell.

You: I understand how you feel (hostess name), when I went to my first party I thought it was amazing but wasn’t sure I would be able to be good at it like the lady doing my party.

Hostess: I know, you make it look so easy, and I’d be so nervous.

You: I felt the same way! But (hostess name) let me tell you, what I found is that after the first couple parties I felt so comfortable with the product, it became second nature. You will be the same way, because it’s something all of us go through.

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